on 29-11-2019 14:05
An animal has been digging where my Virgin cable reaches my house. It has dislodged the cover to the external junction box on the wall. I have replaced this but it is not very secure and I am concerned about the wires. At the moment my phone and broadband are working but I think the wires need securing in the box and the cover of the box needs securing in place.
Answered! Go to Answer
on 07-07-2020 12:34
Sorry about the confusion there, I'll pop you over a private message now to go through security and book this in for you.
Thank you, Emily.
on 25-01-2021 09:50
Hi the brown omnibox on the wall of my house is damaged after a Virgin Engineer attended a few weeks ago. The cover is broken and the wires are exposed. Can I organise to have this replaced please?
on 10-02-2021 10:29
Could someone please respond to me regarding this?
The wires are currently exposed to the elements and I'm concerned about damage
on 02-03-2021 19:03
Hello,
Top cover of the brown omnibox on the outside wall of my property has been missing and all the wires are exposed. and it needs securing. How do I report this or get this sorted ?
Thank you.
on 02-03-2021 19:26
Im still waiting for a response on this, it feels like they are no longer monitoring these community boards
on 02-03-2021 19:30
Hello Emily,
Top cover of the brown omnibox on the outside wall of my property has been missing and all the wires are exposed. and it needs securing. How do I report this or get this sorted ?
Thank you.
on 02-03-2021 19:31
Any other way to report this?