Virgin Media Community

[jsmorbius]

Once again virgin tv go says I have reached my device limit even though I only ever use my pc and mobile to watch. Out of the devices it says are registered four of them are the same, so technically I should only have two of the permitted 5 in use. How can I get the limit reset and start again

[Gareth_L · Accepted solution]

Hello jsmorbius

I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L