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Emilysara80
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Virgin on the go

Virgin on go is not working on my Samsung galaxy tab s6 lite. I have deleted the app and then reinstalled it servreal hours later. Any suggestions.

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Ernie_C
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Re: Virgin on the go

It would be useful if you could describe in more detail what happens when you try to use it.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
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Re: Virgin on the go

Good Afternoon @Emilysara80, and a very warm welcome to our Community Forums!

Can you please confirm if you're able to use the TV Go account on any other devices?

What error message is showing on the device you're experiencing the fault with?

Kindest regards,

David_Bn

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Emilysara80
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Re: Virgin on the go

No it doesn't work on an ipad or Samsung tablet.

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Ayisha_B
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Re: Virgin on the go

Sorry to hear this @Emilysara89

 

Do you get any specific error when trying to access this?

 

Are you able to log in using the browser? 

 

 

Ayisha_B
Forum Team



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