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Virgin TV Go

Hello, I can no longer access Virgin TV Go on either web browser or via the app. I've sent a message via Virgin's 'Message Us' and still waiting for a reply, I've called for technical help but only a recorded message, a sales representative told me you can't access freeview channels on TV Go, but according to Virgin Media website Bundles page, it states you can.  Also, I've been able to watch them fine up until a couple of days ago. Confused.  And I've wasted so much time trying to tackle this, going round and round in circles...Any ideas anyone?  Thanks for reading

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Re: Virgin TV Go

Hello

Currently there is an ongoing issue with TV Go if you click on "Check service status" top right of this page it says "Customers using our TV Go service may have an issue streaming some channels and may get an Error message upgrade to watch. We are sorry about this, our engineers are looking at fixing this as soon as possible."

Is this what you are experiencing.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Virgin TV Go

You're a genius and thank you.  I feel a complete wally at not checking VM status. I've spent too much time going round and round various web pages instead. Really grateful for speedy reply.  Happy Monday 🙂

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Re: Virgin TV Go

Hello

Happy Monday don't worry it has only been up there a few hrs.

Regards Mike

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