on 16-02-2022 20:23
Can’t sign in same problem every time on any device or any browser - many others having this issue too by looks of forum
‘Oops - the service isn’t available at the moment’
‘Sign I’m currently not possible’
on 18-02-2022 08:33
Hi @Medlock1997
Thanks for posting on our community forum!
Have you managed to get logged in as of yet?
Regards
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on 18-02-2022 08:41
No still doesn’t work
on 20-02-2022 11:58
Hi Medlock1997,
Thank you for reaching back out to us, are you able to sign into your online account with the same details?
Paul.
on 20-02-2022 12:13
Yeah I can sign in fine, it’s just the virgin tv sign in which doesn’t work. I don’t know what else to try and I need to use it
on 20-02-2022 12:19
this is the message everytime, have tried for the last few weeks on loads of different devices and browsers but always the same
on 21-02-2022 13:15
Hi Medlock1997.
Can you confirm if you have ever been able to sign in and use the TVGO successfully?
Can you also confirm you get the same error on both the website and the app?
on 21-02-2022 13:22
Hi, the virgin tv go App worked previously however i cannot seem to sign in now.
the website has never worked for my log in which is frustrating.
I confirm the same issue for both the website and the app
on 22-02-2022 13:25
What error message are you receiving when logging in to TVGo?
on 22-02-2022 14:38
