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Virgin TV Go reached maximum number of registered devices

I've just recently upgraded my operating system to OSX11 Big Sur and Chrome browser on my iMac. TV Go was working perfectly well up until last weekend when watching BT Sport on the iMac and I now get the message  ' Maximum of devises reached '. I've not changed anything other than the OS so how can this be ?

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Re: Virgin TV Go reached maximum number of registered devices

Morning greedyclub_comm,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry for the late reply, if you're clearing cache and cookies this would then register the same browser as a different device.

 

I've sent you a private message so I can reset the devices for you.

 

Alex_Rm

 

 

 

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Re: Virgin TV Go reached maximum number of registered devices

CAN you reset mine?

 

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