Virgin TV Go ID channel video not in sync with audio
04-10-202107:03 - edited 04-10-202107:06
For the last week my virgin tv go (channel ID, Investigation Discovery) is not working properly, i.e the audio is not in sync with the video. I have done everything that should be done my end (resets, different browsers etc.) but to no avail. I have used the live chat support but I keep getting transferred to different departments that don't respond within a reasonable time. What the hell do I do?
I have been able to access your account using forum details to take a further look into this. I can see you contacted our team very recently and have an engineer appointment booked in regards to this. Please let us know how the appointment goes and if you need any further help after