on 11-02-2023 13:16
So I’m trying to watch on my iPhone on the Virgin Go app, however when I go landscape it shows the channel on the bottom half of the screen and it just won’t go away
on 12-02-2023 14:48
Hi there Ydnar,
Thanks for your post and welcome to the community.
Apologies for the problems faced, can I ask is this only occurring on the advised device?
Also is the App installed with the latest version?
Let us know,
on 12-02-2023 17:44
It’s on the latest App Version and iOS version on iPhone 14 Pro Max.. it’s the same portrait, there’s just channels underneath that you can’t get rid of in either way.. I want to watch in full screen
on 13-02-2023 18:00
Thanks for confirming this @Ydnar
When you double tab on the video does it go full screen at all? Do you see any box symbols for full screen mode at all?