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1keithdmiller
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Virgin Go Devices are all Google Chrome and all have same date to replace

All device slots locked out for 16 days with google chrome and I have not recently added a new device. Can it be reset, please?

Thanks

Keith

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Kev_B
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Re: Virgin Go Devices are all Google Chrome and all have same date to replace

Hi @1keithdmiller 

Apologies for the issues with TV Go - we're currently investigating the issue, and I was wondering if you'd be able to confirm the operating system you're using please?

Kev

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1keithdmiller
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Re: Virgin Go Devices are all Google Chrome and all have same date to replace

Hi

I am using Windows 10 and Microsoft Edge.

I managed to get through to your help desk and the person handling my call kindly reset my devices.

Thanks

Keith

 

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Corey_C
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Re: Virgin Go Devices are all Google Chrome and all have same date to replace

Thanks for your reply and update, Keith, Glad to hear that the phone care team was able to get this sorted for you.

 

Cheers,

Corey C

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