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on 13-02-2021 09:47
All device slots locked out for 16 days with google chrome and I have not recently added a new device. Can it be reset, please?
Thanks
Keith
on 15-02-2021 14:13
Hi @1keithdmiller
Apologies for the issues with TV Go - we're currently investigating the issue, and I was wondering if you'd be able to confirm the operating system you're using please?
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on 21-02-2021 17:57
Hi
I am using Windows 10 and Microsoft Edge.
I managed to get through to your help desk and the person handling my call kindly reset my devices.
on 25-02-2021 11:21
Thanks for your reply and update, Keith, Glad to hear that the phone care team was able to get this sorted for you.
Cheers,
Corey C