Tonight, I’m getting a message that I need to upgrade to access Virgin TV Go. Never had this before and not change my package.
using another registered device
deleting and reinstalling the app
Same for me. This has happened before. It's virgin's issue not our accounts.
Hi Sarahginherts and Pammied6171,
Thanks both for posting and welcome to the community. My apologies for the TV Go issues. Has this resolved itself since posting?
Please keep me posted if you need further help.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"