on 11-03-2022 22:48
I am usually able to access SKY channels on my desktop - all of which are available on my Virgin TV account, but when I try today, and go thru the normal Exit/SKY/Login with Virgin ID process and enter my ID and password, instead of giving me access to the SKY channel it says .
'Oops – the page has timed out
Looks like this session has expired'
'and suggests I close and restart. Re-starting doesnt help and just gives the same error each time. Help.
on 11-03-2022 23:01
Just to add to this query...I have noticed a reCAPTCHA badge...(which doesn't usually show up in the past when I could access ok)... which is saying "This site is exceeding reCAPTCHA quota". Could this be an issue with sky and captcha?
on 11-03-2022 23:05
NOW RESOLVED (Altho I dont know how).
on 12-03-2022 08:26
Still not working here. Day 3 of no access via the Android app and unable to login via Chrome or Edge on Windows. Works for me via a fresh Firefox install on Windows though.
on 13-03-2022 09:27
Hi @luk34dd0
Thank you for your post.
We are very sorry about the interruption with the Sky service.
We are aware of the issue and this is currently being looked into.
We hope to have this resolved as quickly as possible.
Apologies again for any inconvenience that may be caused.
Vikki - Forum Team
New around here? To find out more about the Community check out our Getting Started guide
on 13-03-2022 09:28
I'm not sure if it all started with the roll out of stable Chromium 99 (Chrome version 99 and Edge version 99). The issue is the same with version 100 too.
I'm only thinking this because that would also make sense with the Android app as this will use Android Webview version 99 now.