This isnt just SkyBlues90 with this issue. There are a number of us. I have (as have others) given details of the problem and the device a number of times but it goes quiet then another moderator asks exactly the same question.
If you take time to read this thread you'll find detailed information as to the issue and that guys who clearly have an understanding firmly believe it's an App issue and not the device as constantly stated by yourselves.
Please advise asap, this really has been dragging on now and it feels like it's being passed around with no attempt to resolve.
I assume you have an A7 that you're running the app on with no issues ?