Ive had nothing but problems since switching over from Sky to virgin for tv and broadband but the latest issue is trying to use the virgin tv anywhere service on a tv upstairs in the house. Its connected to android box. This always worked when we had sky, never an issue.
First issue was absolutely no apps would open or load. Virgin tv anywhere app kept saying unstable connection. I called virgin support and basically was told buy a powerline adapter or new tv asmy tv is not capable of connecting to 5g.
I bought a powerline adapter-a lovely 50e charge!
Connected this yesterday and now i have netflix working. The virgin tv anywhere app just refuses to work, i get as far as logging in and then still get the very same message about an unstable connection and having insufficient bandwidth. What a waste of 50euro.
I have then tried to log in to the virgin tv anywhere via browser(chrome) and it is a step closer to working as it loads channel and starts playing but keep buffering every second so no use at all. This is on live tv and on catch up and i have tried different channels eyc.
So apart from giving up on the dreM of having a tv working in more than 1 room what else could i try.
And i really think the suggesyion from virgin to b uy a new tv is a bit much as the purpose of switching was to save money not spend more.