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vincex
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TV Guide is incomplete - Channels Missing - UPDATE

I use my PC to watch Programmes in my bedroom whilst my other half watches programs on the TV. The full list on my subscription shows on the TV and can be accessed, On my PC I have lots of programmes missing from the guide and cannot access them For example No SKY sports, No National Geographic etc. 

I had a full list this morning, now many many missing/unavaiable on TvGO . Nothing has changed on my PC - indeed it has been turned off until now once I had finisjhed watching this morning.

Help please

 

[MOD EDIT: Subject title changed for clarity]

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Frazd103
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Message 1 of 19
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TV Go - BT Sport Channels gone

As above the BT Sport channels, and some others have disappeared including Sky one, Sky sports mix etc.  This on my Virgin TV Go app and across all my devices.

So not mirroring account on TV where i have all these channels, any ideas?

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Lynney1972
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Message 2 of 19
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missing channel on app (comedy central)

for some reason Comedy Central, which was working all morning, has now stopped and is not showing in the listing from my phone or iPad.

The channel is part of my package and is on the TVo box, but the app says that I need to subscribe?

Any ideas?

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Frazd103
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Message 3 of 19
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Re: missing channel on app (comedy central)

A few similar issues popping up on this board regarding missing channels on the live tv section and not being able to access box sets etc. Me included, think this is a problem across the board.

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vincex
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Message 5 of 19
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Re: TV Guide is incomplete - cannot access National Geographic, SKY etc

UPdate - 5 mins later . It is all Back NOw!!!... I didnt do anything, just tried it again after I posted and it works!!! (I had tried it a dozen times before posting).
Spooky
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vincex
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Message 6 of 19
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Re: TV Guide is incomplete - cannot access National Geographic, SKY etc

NO. It is still incomplete. Now I dont have standard BBC1  BBC2 etc (and some of SKY specialist sports channels, and I suspect others too).

What IS going on with the guide??  Without it I cant access them (and they are ALL on my TV (package))

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newapollo
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Message 7 of 19
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Re: TV Go - BT Sport Channels gone

Hi Frazd103,

All working correctly on my Samsung tablet SM-T515 Android version 10

TV Go version 4.32.0 Prod(4.32.15.089)

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali



I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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steveb500
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Message 8 of 19
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Re: TV Guide is incomplete - cannot access National Geographic, SKY etc

Mine is incomplete too

 

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Oldgar
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Message 9 of 19
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TVGO channels removed

Why have most the channels on TVGO been removed.  I had about 50 now I only have 27 and NO warning these channels were going to be removed.

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Michali
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Message 10 of 19
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Channels have disappeared!

I watch CBS Drama and Reality a lot and they have suddenly disappeared this afternoon on my iPad app and iPhone app. Other channels are probably missing too and are the rest are not in the order I had them in. I don’t see any update to the app so wondering what is happening! 

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