Menu
Reply
fletch1
  • 25
  • 0
  • 0
Joining in
445 Views
Message 41 of 57
Flag for a moderator

Re: TV Go license error message

Presumably no update then?

Everyone says they'll come back to me yet since May there's been no progress regarding my issue. Am I the only one unable to access this service?

0 Kudos
Reply
Beth_G
  • 4.74K
  • 271
  • 495
Forum Team
Forum Team
420 Views
Message 42 of 57
Flag for a moderator

Re: TV Go license error message

Hi fletch1,

 

I am so sorry that we haven't gotten back to you with an update. I have just checked the ticket for you now and the team are struggling to find the issue and so require some more information.

 

I'm going to pop you over a PM now so I can take some more details.

 

Beth

Beth
0 Kudos
Reply
Beth_G
  • 4.74K
  • 271
  • 495
Forum Team
Forum Team
413 Views
Message 43 of 57
Flag for a moderator

Re: TV Go license error message

Hi fletch1,

 

Thanks for the additional details. I have now updated the ticket for you.

 

We will keep you posted with any updates as much as possible.

 

Thanks again for all your patience.

 

Beth

Beth
0 Kudos
Reply
fletch1
  • 25
  • 0
  • 0
Joining in
386 Views
Message 44 of 57
Flag for a moderator

Re: TV Go license error message

Here we are again! Yet another 2 weeks have passed and still nothing!

0 Kudos
Reply
Travis_M
  • 3.17K
  • 112
  • 235
Forum Team
Forum Team
373 Views
Message 45 of 57
Flag for a moderator

Re: TV Go license error message

Hi @fletch1

 

Thanks for posting on our community forum!

 

I have raised this as a matter of urgency to have the ticket worked, my apologies for the inconvenience. We'll be sure to keep you updated where we can.

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
cluster76
  • 58
  • 0
  • 1
Dialled in
177 Views
Message 46 of 57
Flag for a moderator

Re: TV Go license error message

Any update on this as I am getting the same error, also using Nexus 7

0 Kudos
Reply
fletch1
  • 25
  • 0
  • 0
Joining in
166 Views
Message 47 of 57
Flag for a moderator

Re: TV Go license error message

Absolute waste of space and time!

Look at their promises!

Nobody has ever come back to me after their last message!

0 Kudos
Reply
Travis_M
  • 3.17K
  • 112
  • 235
Forum Team
Forum Team
153 Views
Message 48 of 57
Flag for a moderator

Re: TV Go license error message

Hi @fletch1

 

Thanks for posting on our community forum

 

Sorry to hear the issue is still ongoing, I am going to drop you a private message now to collect some more details.

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
cluster76
  • 58
  • 0
  • 1
Dialled in
147 Views
Message 49 of 57
Flag for a moderator

Re: TV Go license error message

Can I get assistance too?

0 Kudos
Reply
Chris_W1
  • 4.75K
  • 211
  • 311
Forum Team
Forum Team
135 Views
Message 50 of 57
Flag for a moderator

Re: TV Go license error message

HI cluster76, thanks for the message. Can you confirm what you assistance can be provided is this TVGO? ^Chris. 

0 Kudos
Reply