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Sasha_W
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Message 71 of 115
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Re: Sky Sports app on Chromebook.

We will raise this up as another IT ticket for you @gregywils

 

Thanks for letting us know. 

 

Thanks 

Sasha - Forum Team


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gregywils
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Message 72 of 115
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Re: sky aports app not working on new chrome book

The devices still have not been reset. The Chromebook is still listed three times.

Screenshot 2021-06-28 12.49.33.png

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Hayley_S
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Message 73 of 115
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Re: sky aports app not working on new chrome book

Hello @gregywils.

 

I am sorry about that, I can see there is a ticket that has been raised on your account for your current TV go issues.

 

This is still currently being worked and we are hoping for this to be resolved asap.

 

Many thanks,

 

Hayley
Forum Team



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gregywils
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Message 74 of 115
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Re: Sky Sports app on Chromebook.

I have had two calls from Virgin saying that they are going to close the ticket as it has been solved.

As I still can't watch live Sky Sports on my Chromebook, I can't work out why they are trying to close it. 

Please can I have an explanation as to why this issue is seemingly being ignored?

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Martin_N
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Message 75 of 115
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Re: Sky Sports app on Chromebook.

Hi gregywils,

 

Our apologies for any frustration caused with this. I have been able to locate your account. 

 

To discuss the outcome of the ticket further what I will need to do is private message you. 

 

Please do keep an eye out for this. 

 

^Martin

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StixUK1
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Message 76 of 115
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Re: Sky Sports app on Chromebook.

Greg,

 

Please let me know if a solution comes up. I think it is Sky and their app but if not then i would love a solution. 

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gregywils
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Message 77 of 115
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Re: sky aports app not working on new chrome book

Can I have an update please? 

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Sasha_W
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Message 78 of 115
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Re: sky aports app not working on new chrome book

Hi @Gregwils, 

 

Still no update on this, but we will keep you updated as soon as we hear some news. 

 

Thanks 

Sasha - Forum Team


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gregywils
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Re: sky aports app not working on new chrome book

Thanks, it's appreciated.

The reason for checking is that I keep getting IT Tickets closed even though nothing has been resolved. 

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gregywils
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Message 80 of 115
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Re: sky aports app not working on new chrome book

Can I have an update please? It has been two weeks. 

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