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Replacing new iphone on device management

magrowskis
Joining in

I am trying to replace my new iphone but it keeps saying we can't register your device at the moment for Sky Sports

I have been trying to do this for 5-6 days now.  how do i fix this as it wont let me do it?

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

You should be able to manage your Sky Devices by logging into

http://manage-virgintvgo.virginmedia.com/skydevices 

Make sure it's http and not https.

Any problems either try an incognito window or clear your browsing history

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Lee_R
Forum Team
Forum Team

Hi @magrowskis, thanks for posting and welcome to our community.   

Sorry to hear that you've been unable to register your new device for Sky Sports.  If the advice from the fantastic newapollo has not resolved the issue, I would love to help.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards


Lee_R