Hi, yes other functions work ok- from what i can see the app is not offering the recording option because of the channel copyright restriction message. On top of that, last night E4, ITV2HD and Sky Witness decided to stop working- rebooted twice and still havent come back.
Hi, i will give that a go but i can only imagine there is an issue with the app- surely i should be able to see a record button to press and then get a ' recording failed ' message or something- however i get no option to record and a copyright restriction message. I also lost E4, ITV2HD and Sky Witness last night.
Was it to do with your other box? My second box is connected but not to a tv at the moment. I can get programmes on my phone from 2nd box so think that’s updated to 360 ok. Can do everything on main box except get the option to record
I found that I had to have both boxes setup and connected to the virgin hub- then made sure all updates were done, then the record option appeared on the app- after that I just disconnected the second box again- what app are you using?