cancel
Showing results for 
Search instead for 
Did you mean: 

Re: No sound on recordings on TV Go

oswaldp
On our wavelength

I’m having the same issue on iOS 15. No sound on any recordings. Channels I have recordings from include:

  • BBC 2
  • Sky Comedy
  • Film 4
  • Eden
  • Sky Showcase
  • Syfy
  • Sky Witness

on demand stuff plays with no issues, live TV doesn’t play at all!

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @oswaldp 

Have you read the post and tried the workaround suggested by @spedwards 

Workaround No-sound-on-recordings-on-TV-Go with Ipad 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

See where this Helpful Answer was posted

4 REPLIES 4

newapollo
Very Insightful Person
Very Insightful Person

Hi @oswaldp 

Have you read the post and tried the workaround suggested by @spedwards 

Workaround No-sound-on-recordings-on-TV-Go with Ipad 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Kath_F
Forum Team
Forum Team

Hi oswaldp, 

Thanks for your post and apologies to hear you are having an issue with the sound on your recordings. 

I have forwarded this over to a contact within the TV Go team and am awaiting a reply from him but in the meantime, as suggested by newapollo, can you please try the work around suggested by spedwards to see if this resolves things for you on a temporary basis? 

Let us know how you get on. 

Thanks,

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


oswaldp
On our wavelength

@newapollo wrote:

Hi @oswaldp 

Have you read the post and tried the workaround suggested by @spedwards 

Workaround No-sound-on-recordings-on-TV-Go with Ipad 


Thanks, that worked a treat. A bit annoying I have to change audio every time, but at least I can get sound now!

Thanks for your post and update, oswaldp,

 

Glad to hear the workaround helped.

 

Cheers,

Corey C