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Confusedtv
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Message 11 of 13
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Re: Only available on tv

I asked you to prove who you say you are as I can say I’m the rock or Lee evens online. 

you need to prove you are who you say you are before I answer account questions 

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BenMcr
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Message 12 of 13
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Re: Only available on tv


@Confusedtv wrote:

I asked you to prove who you say you are as I can say I’m the rock or Lee evens online. 

you need to prove you are who you say you are before I answer account questions 


@David_Bn is part of the forum team as confirmed over here in the FAQs

https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk

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I work for Virgin Media - but all opinions posted here are my own
Confusedtv
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Message 13 of 13
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Re: Only available on tv

Thank you. 
I will wait for an official VM email and link to put security code in 

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