Virgin Media Community

[babeface17]

Very weird that I’m getting message in house streaming not allowed when trying to watch on my iPad something I have recorded via my box. This is happening to recording from channel 5 only. It worked ok last week. Any idea why this is happening? 

[Paulina_Z]

Hi @babeface17,

Welcome back to our Community Forums! Thank you for your post, and I'm sorry to hear that you're experiencing some ongoing issues with your TVGo App. 

Are you having the same issue on any other devices, or just your iPad?

Have you tried to uninstall and then re-install the TVGo App on your iPad to see if this will help?

Let us know how you get on, so we can help further.

Thank you.

[babeface17]

It seems to be working for now