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Device Registration

I need some help please

I have recently changed some devices on the TV Go app, for some reason i cannot change the name of the registered devices to a local ID

i.e. My Tablet

All i get is the name of my android device, with a selection of numbers & letters.

If you go on the Sky Sports device management screen, you can change the name of your registered devices, with no problem.

Can someone please advise how to change the name, like you can on the Sky Sports page.

Many Thanks

Iantrelly

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Re: Device Registration

Hi iantrelly, 

 

Thanks for your post, 

 

You wouldn't be able to change the name of the device through TV Go.

 

However you may be able to change the name of the device through the device itself 🙂

 

Alex_Rm

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Re: Device Registration

Any idea of how to change the name through the device?

My house has a few laptops and are named using an individual person's name. However, when I register a new device on Virgin TV Go it is called My Computer - Google Chrome. I currently have four devices all called the same.

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