Showing results for 
Search instead for 
Did you mean: 

Device Limit Reached

Just joined

When trying to watch Sky sports I get the message device limit reached even though my device is already listed as one of the five allowed. I have tried to replace but it tells me to contact Virgin. Help please!!!!!


Very Insightful Person
Very Insightful Person

Hi @Davee70 

It sounds like you are in the TVGO settings and not the Sky Sports settings section

TVGO only allows five devices.

On Sky Sports you can register six devices and make three changes per month.

You should be able to manage your Sky Devices by logging into 

Make sure it's http and not https.

It's best to do this on either Edge or Firefox browsers as there is often an issue if using Chrome.

Any problems either try an incognito window or clear your browsing history

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali