on 05-05-2022 20:22
Hi
trying to use the TV Go app to set a recording. When I select the programme from the guide I see a message stating that it is blocked on this device due to copyright.
I’m not trying to watch it on this device, I just want to set it to record.
grateful for any advice. Thanks.
Answered! Go to Answer
on 06-05-2022 12:56
Hi again @Wannapintobeer
I went into the TVGO app, typed taskmaster into the searchbar.
It lists 6 episodes on CH4 and I was able to set up a recording for the next episode on Thursday 12th May
on 05-05-2022 21:32
Which program(s) give this error message?
Are you using a VPN?
on 06-05-2022 07:11
Hi
no, I’m not using VPN.
On the app, I went to Live TV, Guide, selected the programme and that’s when I saw the copyright message and no record option.
I was able to set other programmes to record using this method.
I had the issue with Taskmaster on C4.
on 06-05-2022 12:56
Hi again @Wannapintobeer
I went into the TVGO app, typed taskmaster into the searchbar.
It lists 6 episodes on CH4 and I was able to set up a recording for the next episode on Thursday 12th May
on 13-05-2022 07:09
Thank you! That worked a treat.
I do find it a bit strange that I could not set it to record from the to guide though.
on 14-05-2022 09:08
Hi @Wannapintobeer,
A warm welcome to our Community Forums and thanks for posting.
I am sorry to hear you've had some issues when recording via the TV GO app but was glad to see the advise given by our VIP @newapollo has worked for you 😄
If you need anything else, just give us a shout.
Have a fab weekend!