The BT Sport channels are not appearing on the Virginmedia GO app. Very annoying as I’m a subscriber but we are away on hol, and I promised my boys they could watch Barca v Man U on the app - we came back specially to watch it - and then lots of angst and upset when for some reason it wouldn’t work. Went on live chat to ask for help but after a long conversation they couldn’t help. Any ideas please??
Customers may find they are unable to access various channels including BT Sports on TVGO.
Our engineer is working to fix the problem.
17 April 16:00
Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out. My setup: V6 TV box, Vivid 200 Optical fibre with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.
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Tried watching BT Sport on my Mac pc but I get an error message saying it can’t stream via safari and suggesting I download Firefox. Is this right? And if I download Firefox will this then count as my second remote device?