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Message 51 of 77
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Virgin Go asking to upgrade to watch almost everything

Hi,

 

As per the title. I have the Full House package and never issues before. Trying to watch BT Sport which I have and is fine on the TV box, but not on the app or online. 

It seems the only chancel I am not being asked o upgrade for, are the types available on Freeview.

Any ideas?

 

Cheers

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Message 52 of 77
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BT SPORT channels missing from GO app

The BT Sport channels are not appearing on the Virginmedia GO app. Very annoying as I’m a subscriber but we are away on hol, and I promised my boys they could watch Barca v Man U on the app - we came back specially to watch it - and then lots of angst and upset when for some reason it wouldn’t work. Went on live chat to ask for help but after a long conversation they couldn’t help. Any ideas please??

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Message 53 of 77
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Re: NO BT SPORT ON THE VIRGIN GO APP!?

Bit late for a live footy game - already missed two goals!!

 

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Message 54 of 77
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Re: TV Go Missing Channels

Turns out an engineer is fixing a problem relating to TV go in my area, should be fixed at 16:00 tomorrow. Not much good for tonight's champions league 

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Message 55 of 77
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Re: BT Sport disappeared from TV on the go

Excellent, can't wait to watch the Barcelona Man u Game tomorrow. Oh wait. 

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Message 56 of 77
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Re: got bt sport on my package but cant get it on tv go

There is an issue listed on the Service Status page:

https://my.virginmedia.com/faults/service-status

Customers may find they are unable to access various channels including BT Sports on TVGO.
 

Our engineer is working to fix the problem.

Fix estimate
17 April 16:00
 

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out.
My setup: V6 TV box, Vivid 200 Optical fibre with Hub 3 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Message 57 of 77
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Can’t watch BT Sport on my Mac pc.

Tried watching BT Sport on my Mac pc but I get an error message saying it can’t stream via safari and suggesting I download Firefox. Is this right? And if I download Firefox will this then count as my second remote device?

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Message 58 of 77
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BT sport won't work online and asking to upgrade!!!!

My husband can't get bt sport online and match almost over...needless to say fuming. Asking us to upgrade when we already pay for it!!! 

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Message 59 of 77
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BT Sport on TV GO

I can see BT Sport on my tv control app but it won’t display on the TV GO app. Only just installed the app and have tried uninstalling it.

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Message 60 of 77
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Bt sports

Has disappeared off my TV go app?

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