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Pest
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Message 41 of 61
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Re: BT Sport and Virgin TV GO

Nope. 

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Kath_F
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Message 42 of 61
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Re: Cannot watch BTSport via TVGo

Hi there Pest, 

Checking things at this end, all should be working. 

Please delete the app from your device and reinstall it. This should force things to work again for you 🙂

Come back and let us know how you get on. 

Thanks,

 

Kath_F
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MikeS76
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Message 43 of 61
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Re: BT Sport and Virgin TV GO

Hi Lisa

I can now see BT Sport 2 and BT Sport 3, but still get the same message on BT Sport 1

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Monkeyfeet
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Message 44 of 61
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Re: BT Sport / A-League rights on Virgin TV Go

BT sport came back for a while on the app & on PC. As of 13:20 its showing the unnavailable message again. Don't think its the app that has a problem.

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alexbass_89
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Message 45 of 61
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Re: BT Sport / A-League rights on Virgin TV Go

That worked for a while! But the problem is back again.

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Kath_F
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Message 46 of 61
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Re: Cannot watch BTSport via TVGo

Hi all, 

Thanks for updating the thread with this information. Before I can feed this back can you please delete the app and then re-install it. 

Come back and let me know if you are still having the issue.

Thanks,

Kath_F
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soulfulscotsman
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Message 47 of 61
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Re: Cannot watch BTSport via TVGo

Hi Kath,

This is happening on the website too. Not just on the app. 

Uninstalling and reinstalling the app doesn't help. This message is appearing on the video streams irrespective of the platform. 

Stephen H

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bbbbbbadtv
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Message 48 of 61
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Re: Cannot watch BTSport via TVGo

They all started working earlier this morning. And now just by sport 3 works. 

have deleted and reinstalled the app and still a problem... 

 

game kicks off at 2pm and will miss It again! 

 

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Graham_A
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Message 49 of 61
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Re: Cannot watch BTSport via TVGo


@bbbbbbadtv wrote:

They all started working earlier this morning. And now just by sport 3 works. 

have deleted and reinstalled the app and still a problem... 

 

game kicks off at 2pm and will miss It again! 

 


Checked moments ago and the rugby is back. Hope it remains for the duration of the match.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Pest
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Message 50 of 61
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Re: Cannot watch BTSport via TVGo

It's still broken. And it's not an app, this is on a PC via the Virgin Tv to Go website. 

jj.JPG

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