Menu
Reply
Highlighted
  • 4.85K
  • 532
  • 1.76K
Very Insightful Person
Very Insightful Person
402 Views
Message 61 of 74
Flag for a moderator
Helpful Answer

Re: Website Blocked

You will need to wait for a forum team member to correlate the unique reference tqa1jEUCilEiMtqa1jnRGy shown here in the virus warning message with the email team to determine the cause and, as is likely, correct the false positive; be aware it may take the forum team a few hours / days to work through to your post

BTW, should have treated this issue the same as a Spam Content warning; please accept my apology for not flagging it sooner to the forum team.

0 Kudos
Reply
Highlighted
  • 39
  • 0
  • 0
Tuning in
382 Views
Message 62 of 74
Flag for a moderator

Re: Website Blocked

tested just now- sent an email to virgin media customers

subject title- test

only content this link- https://massoncaving.com/2020/06/20/wapping-cumberland-25-july-2020/

 

message undeliverable- rejected by Virgin

0 Kudos
Reply
Highlighted
  • 18.39K
  • 1.07K
  • 7.91K
Very Insightful Person
Very Insightful Person
375 Views
Message 63 of 74
Flag for a moderator
Helpful Answer

Re: Website Blocked

@ModTeam 

Can you take a look at this?

Tim

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Highlighted
  • 39
  • 0
  • 0
Tuning in
352 Views
Message 64 of 74
Flag for a moderator

Re: Website Blocked

just now-

 

There's a problem with the recipient's mailbox. Please try resending the message. If the problem continues, please contact your email admin.

mx1.tb.ukmail.iss.as9143.net gave this error:
MXIN601 Message contains Virus Content ;id=yYLyjmV0toCLCyYLzjA26r;sid=yYLyjmV0toCLC;mta=mx1.tb;dt=2020-07-23T12:21:31+02:00;ipsrc=40.92.75.90;

 

message sent to multiple Virgin Customers (same response)

subject - test

only content- https://massoncaving.com/2020/07/17/wardlow-sough-15-7-20/

Tags (1)
0 Kudos
Reply
Highlighted
  • 2.6K
  • 52
  • 75
Moderator
Moderator
339 Views
Message 65 of 74
Flag for a moderator
Helpful Answer

Re: Virgin Media is blocking our website

Hi, 

Thank you for your patience with this issue.

I have just received an email back from the support team who I contacted regarding this issue and they have advised me that this has now been removed from the spam filters.

If there are any further issues please let me know.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


Tags (1)
0 Kudos
Reply
Highlighted
  • 39
  • 0
  • 0
Tuning in
336 Views
Message 66 of 74
Flag for a moderator

Re: Virgin Media is blocking our website

many thanks - email seems to work now, will virgin media customers, with your protection turned on, be able to access our site now???

Tags (1)
0 Kudos
Reply
Highlighted
  • 2.49K
  • 374
  • 510
Problem sorter
323 Views
Message 67 of 74
Flag for a moderator

Re: Virgin Media is blocking our website

I don't want any emails from your website so I'm going to report them as spam  rofl.gif

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply
Highlighted
  • 39
  • 0
  • 0
Tuning in
318 Views
Message 68 of 74
Flag for a moderator

Re: Virgin Media is blocking our website

you're not a member so not eligible for emails, take a look at the website https://massoncaving.com/how-to-join-us/ for how to join us-(if Virgin censorship allows you)

0 Kudos
Reply
Highlighted
  • 2.49K
  • 374
  • 510
Problem sorter
304 Views
Message 69 of 74
Flag for a moderator

Re: Virgin Media is blocking our website

I was teasing you larryfatcat as I'm pleased it appears to have been resolved.

I sent you a test email last Saturday, which you alluded to in one off your posts ( the email address I thought would have rung a bell with my site username) Test Email 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply
Highlighted
  • 39
  • 0
  • 0
Tuning in
300 Views
Message 70 of 74
Flag for a moderator

Re: Virgin Media is blocking our website

@ModTeam 

it's been five + months and hundreds of emails/posts and I still don't know whether it's been resolved-

they seem to have sorted the email block but may still be blocking the website (when Virgin filters are turned on)

0 Kudos
Reply