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janiew77
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speed test

I just joined last month. Ran a speed test because it all seemed so slow and got

2.86Mbps download 4.16 Mbps upload. My package is M100 - should be 

ProductAdvertised Speed*Expected Speed Range**Minimum Guaranteed Download Speed Advertised Speed*Expected Speed Range**
      
M100108 Mbps108 - 111 Mbps54 Mbps10 Mbps10 Mbps

 

please can someone advise?

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MikeRobbo
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Alessandro Volta
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Re: speed test

Are you testing using Wi-Fi or with a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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janiew77
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Re: speed test

Hi Mike

it is a wi-fi connection

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MikeRobbo
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Alessandro Volta
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Re: speed test

We need to know whether it is a slow speed from VM to the Hub or slow speed from the Hub to your device.

Can you carry out a couple of speed tests at speedtest.net using a direct connection using a Cat 5E/6 cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected.

Ensure that the Network Interface Card (NIC) drivers are up to date.

Then post the links to the results on here.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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