I'm in area 20 Ashton under lyne and past 7 days been slow and sometimes disconnect only since Sunday been back too normal had engineer out today couldn't fine fault said could be too many at cabinet but cause not many complain nothing will be done about it
Thanks for popping back to us. We don't throttle customer's speeds with our broadband services anymore, however it is worrying when you are not getting the speeds that you are subscribed too.
Have you preformed a speed test recently? Are you doing this test through a wired or wireless connection? You can check here for any know area faults which may be causing a slow internet connection. This also allows you to run test and diagnostics on your equipment.
Yes put the Hub into modem mode and connect your device by a good quality and tested Cat5e/6 ethernet cable and see what it gives. If it is still low - try it with the laptop/pc booted into safe + networking mode and use a different (fresh) browser that you dont normally use (Opera. Firefox ?)
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.