So I upgraded from 500 to gig1 in November... I have not managed to get over around 650mbps the whole time since upgrading apart from on the initial day when setup (managed to get 900 ish)... It's stable around this level.
Power levels seem ok and yes I am using ethernet.
I've tried with no other devices connected to wifi etc, so it's not an internal issue. It's this speed no matter what time of day. Is this normal?
VM, perhaps you can PM me and check my line? I'm quite disappointed as had to pay extra per month to upgrade an only getting around 50-100 mbps faster...
If you're testing on wifi, then 650 Mbps is the practical limit for an individual device connecting using the 802.11ac standard. And that's generally only on premium devices, with anything less well specified typcially slower. To see anything approaching 1 Gbps you'd have to test two fast wifi devices at the same time (should get speeds that add up to roughly 1.1 Gbps if you the tests are actually running concurrently), or test on a PC connected to the hub by ethernet cable, when you should see speeds around 950 Mbps.