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aspect
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download speed very slow

hi i am only geting 93 down whein ment to be geting 200 down i dont know if my contact is up or anything beacuse i cannot contact them at all  to renew or other things do i give it two weeks? 

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carl_pearce
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Re: download speed very slow


@aspect wrote:

hi i am only geting 93 down whein ment to be geting 200 down i dont know if my contact is up or anything beacuse i cannot contact them at all  to renew or other things do i give it two weeks? 


What are you using for testing, wired or wireless?

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aspect
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Re: download speed very slow

wired 

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MikeRobbo
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Re: download speed very slow

Can you Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the ethernet cable connected device you used for the speed test ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Alex_RM
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Re: download speed very slow

Hi aspect,

 

Thanks for posting and sorry to hear you're experiencing some slow speeds.

 

Is this still an issue for you? Have you been able to do as MikeRobbo suggets?

 

Alex_Rm

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