Virgin Media Community

[aspect]

hi i am only geting 93 down whein ment to be geting 200 down i dont know if my contact is up or anything beacuse i cannot contact them at all  to renew or other things do i give it two weeks? 

[carl_pearce]

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@aspect wrote:

hi i am only geting 93 down whein ment to be geting 200 down i dont know if my contact is up or anything beacuse i cannot contact them at all  to renew or other things do i give it two weeks? 

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What are you using for testing, wired or wireless?

[aspect]

wired 

[MikeRobbo]

Can you Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the ethernet cable connected device you used for the speed test ?

[Alex_RM]

Hi aspect,

Thanks for posting and sorry to hear you're experiencing some slow speeds.

Is this still an issue for you? Have you been able to do as MikeRobbo suggets?

Alex_Rm