Hi all, I’ve just been upgraded to virgin media 1gb via a volt free upgrade and it’s rubbish compared the 500 mb virgin media (I had absolutely no issues before).
Do you guys have any recommendations on how to solve my speed issues ?
when streaming I have buffering issues, my iPhone/iPad are really really slow unlike before.
I’ve powered down the new hub and has made absolutely no difference. Tried calling virgin media today but got board of waiting to speak to anyone after an hour being on hold.
Thanks in advance for any advice you all can provide
Thanks for your post and welcome to our community.
Sorry to hear about the slow speeds after the upgrade.
Can I please how things are looking now?
Were you able to perform the pinhole reset?
Hi Simbob79, thanks for the message and welcome back to the forums.
I am sorry to hear that the speeds are still poor and will send you a private message so that things can be looked into further.
Kind regards, Chris.