Looking for help if possible, just got my superhub 4.0 after upgrading from the 200 broadband. The highest speeds I've seen are 300-350mb download - I've tried every speed test going including the one the virgin media website refers you too Speetest.net.
Just to add this was over a wired connection with no other devices connected to the hub.
I think this is unacceptable, If I'm paying for a Gigabit I want to at least get close to it. I can't get through on the phones at all, they just hang up after an hour so can't even speak to someone.
Because I upgraded does anyone know If I'm allowed to cancel and go back to my old package as I'm still within 14 days?