Since last Friday we have been getting very slow upload speed (less than 1 mbps) but download speed is as per the package around 200mbps (which I have recently upgraded to in the last two weeks). The strange thing is that the speeds are completely fine between 9.30am and around 4pm everyday which leads me to think that virgin are doing some work on the lines. The link below will help to show this.
https://www.thinkbroadband.com/broadband/monitoring/quality/share/5f62bd756b672f0681f6c6ed30d25929778b05e3
I did call Virgin on Tuesday and they are putting this down to an area fault with the TV service. That was meant to be fixed by Wed 12th but we are still experiencing the same issue and now they say it will be fixed by the 17th.
I really don't want this to drag on longer than it has to hence why I am asking here if anyone thinks if this is still an area issue or an isolated issue on my line? As we are working from home you can imagine this is very inconvenient.