Menu
Reply
Lhawkins
  • 11
  • 0
  • 0
Joining in
305 Views
Message 11 of 17
Flag for a moderator

Re: Very slow broadband

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/36b0b662716520cf1ad374f46d0151f4a75dfe13][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/36b0b662716520cf1ad374f46d0151f4a75dfe13.png[/img][/url]
0 Kudos
Reply
Lhawkins
  • 11
  • 0
  • 0
Joining in
298 Views
Message 12 of 17
Flag for a moderator

Re: Very slow broadband

FF35DE9C-49BD-4834-BDAC-B91A90DA1E2A.jpeg

0 Kudos
Reply
Anonymous
Not applicable
297 Views
Message 13 of 17
Flag for a moderator
Helpful Answer

Re: Very slow broadband


@Lhawkins wrote:
[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/36b0b662716520cf1ad374f46d0151f4a75dfe13][img]https://www.thinkbroadband.com/broadband/monitoring/quality/share/thumb/36b0b662716520cf1ad374f46d0151f4a75dfe13.png[/img][/url]

Did you start that earlier, just before 7pm?

It's just that it doesn't start displaying data until you create it.

0 Kudos
Reply
MikeRobbo
  • 15.27K
  • 1.17K
  • 1.95K
Alessandro Volta
295 Views
Message 14 of 17
Flag for a moderator

Re: Very slow broadband

Can you post a 'Live Link' to your BQM on here.

Instructions for posting BQM Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain to the left of the camera icon)

In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK.


*********************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************************
BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
0 Kudos
Reply
Lhawkins
  • 11
  • 0
  • 0
Joining in
287 Views
Message 15 of 17
Flag for a moderator

Re: Very slow broadband

0 Kudos
Reply
Lhawkins
  • 11
  • 0
  • 0
Joining in
275 Views
Message 16 of 17
Flag for a moderator

Re: Very slow broadband

Started just before 7 

0 Kudos
Reply
Anonymous
Not applicable
271 Views
Message 17 of 17
Flag for a moderator

Re: Very slow broadband


@Lhawkins wrote:

Started just before 7 


Ok, well it's terrible and shows the signs of over subscription in your area.

You can contact VM about it, however it's not something that is quickly resolved.

0 Kudos
Reply