Can someone please help,
upload graph showing last 6month from sam knows... i have a problem somewhere.
dropped in June recovered for a bit, engineer replaced hub , I upgrade to 350mb. (nice 36mb) but whatever is causing it is still there
it dropped again beginning of August been like it whole month, uploads perform poor averaging 5-7mb sometimes as low as 3mb
I need some help please.
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
THINK THIS 16qam on channel 2 is a contributing factor.
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
seem to have 2 or 3 T3 time-out‘s per day.
Time Priority Description
Can I please try and arrange an engineer visit and get the the bottom of my poor upload speed
It is sat at worst 4mb up.!!
Can I please have some help to get back to the stability i had.
This problem has been ongoing since it started end of May, it did repair for a while but has returned.
Something has to be failing or is loose or whatever.
Yeah download is fine all though shows a lot of pre errors and drops with t3 time out couple of times a day.
but download without upload is still causing me problems... thinkbroadband shows 3-5mb 😫
all test are cabled .. please help.
average Upload tonight. 1.7mb
samknows Upload single thread shows the problem and the previous stability and my tastes of 36mb after upgrade
upload 3-4mb that's causing all my issues, please can someone help me arrange an engineer visit.
well the strange thing is full recovery again
don’t understand it am not complaining though please please stay at this speed..
i saw the router go 32qam then 64qam
if this stays very happy
this will do though..
please stay stable like this and i’ll be happy customer.. it is that 16qam that appears.
I just want stable solid internet who knows what’s going off, but that has been a whole month nearly of 3-4mb.
download party 😁
We are seeing quite a few similair threads ATM.
One thing they all seem to have in common is there is upgrade work going on in the area.
Good news is once they finish and speeds return to normal, it seems to stay fixed.
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