Upgraded to 1Gig - less stable than M600 before?

[WhiteHartMart]

Not sure if I have issues with my connection but upgraded to 1Gig a week or so back but it's just not as consistent/stable as the 600mb plan I had before.

Had the SH3 in modem mode to a Negear Orbi system before and now have the SH4 connected in the same way.

I seem to get regular loss of connection for a split second or so every day around 5pm as I lose connection to some work based systems which need a constant connection.  Occasionally, family members have issues with basic tasks (web browsing etc) and my BQM seems to have significant latency spikes - my 600 connection had been pretty stable in recent months.

Wondered if someone can take a look please - thinking I might just cancel and move back to a slower but more consistent connection else.

BQM 

Refresh data

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	411000000	3.799999	38.983261	QAM256	1
2	419000000	3.400002	38.605377	QAM256	2
3	427000000	3.500000	38.983261	QAM256	3
4	435000000	3.400002	40.366287	QAM256	4
5	443000000	3.500000	40.366287	QAM256	5
6	451000000	3.299999	38.605377	QAM256	6
7	459000000	3.099998	38.983261	QAM256	7
8	467000000	3.200001	40.366287	QAM256	8
9	475000000	3.400002	38.983261	QAM256	9
10	483000000	3.700001	38.983261	QAM256	10
11	491000000	3.799999	40.366287	QAM256	11
12	499000000	3.900002	40.366287	QAM256	12
13	507000000	3.799999	40.366287	QAM256	13
14	515000000	3.900002	38.605377	QAM256	14
15	523000000	4.099998	38.983261	QAM256	15
16	531000000	4.199997	40.366287	QAM256	16
17	539000000	4.199997	40.366287	QAM256	17
18	547000000	4.300003	38.983261	QAM256	18
19	555000000	4.300003	38.983261	QAM256	19
20	563000000	4.300003	40.366287	QAM256	20
21	571000000	4.300003	40.366287	QAM256	21
22	579000000	4.199997	38.983261	QAM256	22
23	587000000	4.199997	38.983261	QAM256	23
24	595000000	4.099998	40.366287	QAM256	24
25	603000000	4.099998	38.605377	QAM256	25
26	611000000	4.400002	38.983261	QAM256	26
27	619000000	4.300003	40.366287	QAM256	27
28	627000000	4.300003	38.983261	QAM256	28
29	635000000	4.099998	40.366287	QAM256	29
30	643000000	4.199997	40.366287	QAM256	30
31	651000000	4.199997	40.366287	QAM256	31

3.0 Downstream channels

Channel Lock Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.983261	0	0
2	Locked	38.605377	0	0
3	Locked	38.983261	0	0
4	Locked	40.366287	0	0
5	Locked	40.366287	0	0
6	Locked	38.605377	0	0
7	Locked	38.983261	0	0
8	Locked	40.366287	0	0
9	Locked	38.983261	1	0
10	Locked	38.983261	7	0
11	Locked	40.366287	1	0
12	Locked	40.366287	1	0
13	Locked	40.366287	1	0
14	Locked	38.605377	0	0
15	Locked	38.983261	0	0
16	Locked	40.366287	0	0
17	Locked	40.366287	0	0
18	Locked	38.983261	0	0
19	Locked	38.983261	0	0
20	Locked	40.366287	0	0
21	Locked	40.366287	0	0
22	Locked	38.983261	0	0
23	Locked	38.983261	0	0
24	Locked	40.366287	0	0
25	Locked	38.605377	0	0
26	Locked	38.983261	0	0
27	Locked	40.366287	0	0
28	Locked	38.983261	1	0
29	Locked	40.366287	0	0
30	Locked	40.366287	0	0
31	Locked	40.366287	0	0

[carl_pearce]

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@WhiteHartMart wrote:

So it was bad again last night at peak times (8pm-10pm) - could this be signs of over utilisation in my area (which I guess will only get worse)?

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I got a similar, but worse, 'blip' around the same time last night so maybe just a glitch on VM's network?

[Anonymous]

Yup I had exactly the same. 

[risc19]

Yeah, so something is going on with the whole network recently.

I have EXACTLY the same BQM pattern right now AND I also had the large 'hump' last night.

I started a new BQM in my signature.

[carl_pearce]

Yep, something not happy...

[WhiteHartMart]

Glad in a way that it's not just me then - it's freaking out again now - not had a BQM this bad (I know some are worse) for years.

[Anonymous]

Hmm VM have any explanation for this trend ?

 

 

[risc19]

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@Anonymous wrote:

Hmm VM have any explanation for this trend ?

 

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I doubt it, it must be our home connection at fault     🙂

[carl_pearce]

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@Anonymous wrote:

Hmm VM have any explanation for this trend ?

 

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Public IP on display...

[Anonymous]

Groan yup will delete but problem is it is in a reply too..risc19 can you edit It out of your reply please? Sorry for the schoolboy error 

[risc19]

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@Anonymous wrote:

Groan yup will delete but problem is it is in a reply too..risc19 can you edit It out of your reply please? Sorry for the schoolboy error 

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Done.