Thanks Reece for the messages but i'm pretty fed up/had enough.
Having upgraded on August 20th, to an engineer that failed to send off my request for cabling repull outside my property and contecting VM Community here around the 13th September, to booking me in 3 weeks later on October 8th, to receiving a text message just now telling me that they've rebooked me in, for 2 weeks time on the 22nd. I've put a complaint in and i'll be looking to leave VM after years with you through family and then me. Nothing but problems from installation after moving a few years ago and waiting a couple months to get connected, to waiting what would be 2 months to enjoy waiting 2-3 minutes to load an image and 5 minutes to buffer a video to having to buffer again a few minutes later. Won't even think of playing an online game right now.
Wish things were so much simpler to get online, i'm in the city and shouldn't have been an issue, it's a highly populated VM area and i feel a bit entitled to be reacting in this way but it's just one problem after another, it's affected being able to work, gfs side business etc. Sending me barmy.