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Turtle speed

MarkB234
Joining in

Since moving from 350 to 1130 package I’ve never had more than 50mbps in a speed test. Why?

2 REPLIES 2

carl_pearce
Trouble shooter

What does this site show?

https://samknows.com/realspeed/

 

Molly_T
Forum Team
Forum Team

Hi👉 MarkB234, welcome to the community! Thank you for posting. 

Sorry to hear you have been having some speed issues. Having had a look for you the speeds reaching your hub are great! Averaging 1133mpbs download and 52 upload speed. (You should be able to see this yourself via 👉 https://samknows.com/realspeed/) 

How are you testing? Via Wi-Fi or Ethernet cable? 
If you can please try running some test via our connect app 👉https://virg.in/connectapp to also help with any Wi-Fi issues you may be having. 

Let us know how you get on and we can offer further support if needed!

Wishing you all the best. 🌞

Molly