on 23-12-2021 19:39
Have been quite happy so far with Gig1, but have noticed some (a lot) of slow down recently.
Did a SamKnows Speed Test this evening and was disappointed with the result. I also did a speediest using the router's own settings. It also showed a low result.
Can anyone offer any thoughts or advice on how to improve, fix this?
I have the Hub4 in modem mode, hooked up to a NetGear Orbi RBR50.
Thanks in advance.
on 23-12-2021 21:05
are the tests wired or wifi always test wired - assuming you are take your router out of the circuit and test one pc wired direct to the hub - if thats still slow try a reboot of the hub and repeat - again if thats still slow then do a full reset of the hub - that will put it back into router mode so you will have to put it back into modem mode to test and add your own router back
if non of that helps
log into hub3/4 - 192.168.0.1 [or 192.168.100.1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream
if its an earlier hub button is top right
on 24-12-2021 07:47
Cheers for the advice Tony.
Will give them a try and see what I can find out.
on 24-12-2021 09:02
Hi, the initial tests were with wired yes.
Have tried your suggestions and at best I am getting anything between 490 and 850. The variation is quite something. This is direct from the Hub4 and then through the modemed Orbi router. Incidentally, that has a built in speed checker. It tests the wired speed into it, before dishing out to any of the devices. That corroborated a similar variation, with results showing at 940 thru 560.
on 24-12-2021 09:03
on 24-12-2021 09:03
on 27-12-2021 08:59
Hey @randomgeeza,
Welcome back to the community and thanks for taking the time to post your issue.
I have looked into your account and cannot see any issues that would be causing this at the moment, how has your connection been running since you last posted?
Regards,
Steven_L
on 27-12-2021 09:53
Hi Steven_L,
It has been really up and down. Whilst I understand contention and bandwidth to a degree. I am surprised at the massive variations and inconsistency.
I take it that the above logs show nothing out of whack?
Thanks.
on 27-12-2021 10:20
The stats are looking fine at the moment. Have you setup a BQM to check the circuit? www.thinkbroadband.com/ping
This will record your incoming circuit and will help diagnose any problems.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 27-12-2021 10:33
Hi, I've just created one now. I'll post the results in due course.