My ‘upto 600’ package normally runs at about 157 but for the last few months I’ve been lucky to get speeds over 7 or 8, today it’s reached new lows 0.87 download and 0.61 upload. I’ve tried chatting to them online and can’t get past the ‘bot’ I’ve done countless reboots and a reset and it makes no difference. Getting seriously fed up with this now.
I use a Tenda mesh system which was working ok I think, I took the hub3 out of modem mode and got no Wi-Fi signal from it at all. The day we upgraded to the ultimate oomph package back in September 2020 was when the problem really started, it seemed that our internet speed was halved instead of increased and it’s just got slower and slower since then.