Terrible ping spikes for months - how can I get in contact with someone who's actually able to diagnose?
Have had terrible ping spikes during any time other than the middle of the night for months now (have had engineer come out, test the line, replace the Hub3 and all to no avail since it's clearly a network congestion issue)
How can I get some kind of answers as to whether this is even on the networking team's radar? I can't believe I'm the only one in my area who is suffering this given the continuous nature of the issue.
I'm not able to use the service as advertised given the issues.