Menu
Reply
John_GS
  • 13.11K
  • 670
  • 1.22K
Forum Team
Forum Team
268 Views
Message 11 of 16
Flag for a moderator

Re: Switch to 1Gig and speed only 400Mbps

Hi @auile17

We're not able to arrange or make calls from here. Please provide me the details requested via PM and I can assist further. If you do not wish to do so, please call us on 150 / 0345 454 1111 

Best

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply
auile17
  • 8
  • 0
  • 0
Tuning in
261 Views
Message 12 of 16
Flag for a moderator

Re: Switch to 1Gig and speed only 400Mbps

Check PM

0 Kudos
Reply
John_GS
  • 13.11K
  • 670
  • 1.22K
Forum Team
Forum Team
252 Views
Message 13 of 16
Flag for a moderator

Re: Switch to 1Gig and speed only 400Mbps

Hi auile17

Thanks for joining me on PM. Just to update the thread, this was raised to IT.

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply
auile17
  • 8
  • 0
  • 0
Tuning in
212 Views
Message 14 of 16
Flag for a moderator

Re: Switch to 1Gig and speed only 400Mbps

Any updated regarding my ticket and its resolution still experiencing this issue

0 Kudos
Reply
Zak_M
  • 6.12K
  • 315
  • 545
Forum Team (Retired)
Forum Team (Retired)
194 Views
Message 15 of 16
Flag for a moderator

Re: Switch to 1Gig and speed only 400Mbps

Good afternoon @auile17

 

I have flagged this for john to read over when he is next in. 

 

Kind regards,

Zak_M

0 Kudos
Reply
John_GS
  • 13.11K
  • 670
  • 1.22K
Forum Team
Forum Team
179 Views
Message 16 of 16
Flag for a moderator

Re: Switch to 1Gig and speed only 400Mbps

Hi auile17

There's sadly no update, the team are working on this still

I will be in touch when I know more. Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

0 Kudos
Reply