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PRM123
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Speed and signal

Whilst broadband in area apparently good dreadfully weak signal and wifi speed ...almost constantly buffering on iPlayer etc...looking to change provider 

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Andruser
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Re: Speed and signal

If that's a simple statement, then make sure you focus on AAISP, Aquiss, CIX, IDNet, uno or Zen Internet as your next ISP.

If it's a plea for help, then for starters, connect to the hub by clicking on this link http://192.168.0.1/  That should pull up the log in page for the hub.  But don't log in, just click on the link "Check router status"  That'll bring up a window with five tabs.  Open the Downstream tab.  Select all the text (Ctrl-A if using a keyboard), copy it (Ctrl-C), then paste it (Ctrl-V) into a reply here.  Post that, do the same for the Upstream and Network log.  You'll get an error message when you post the Network log, just click on "post" a second time.  Then we can check for any obvious problems with power, noise or error counts. 

Next, setup a BQM over at https://www.thinkbroadband.com/broadband/monitoring/quality that'll show what's going on with your VM connection.  Post a link to a live, shared graph here and we'll see what's happening.  Usually needs to run for 24 hours before we can draw reasonable conclusions, but the live graph will continuously update so you can do that immediately.

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