Stats look fine. Have you changed the ethernet cable fo a new Cat6a one?
What device are you connecting one with those speeds ?
-------------------- John --------------------
I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Thanks for posting on our community forums. Sorry to hear that you've been experiencing slow speeds again with our internet. We can certainly understand hour frustration, especially after 4 engineer visits.
Your last post stated that that everything was working fine on Saturday, is this still the case today?
I have performed a routine check on your account this morning and can see some issues with your downstream power level issues. Its nothing major, however this may affect your speed.
Please can you let me know how the services have been over the weekend and come back to us if your still experiencing issues.
Hi, It's gone below 100mb again now and I'm checking this using an Ethernet cable. Honestly speaking since we have had the HUB 4 were facing regular issues and this is the 3rd Hub 4 were on right now as it's been replaced by the engineers.
The speeds are so messed up that at the moment it's below 100mb and later might increase and decrease again.
I was also told by the virgin customer service team that I'll be compensated for the time we were having reduced speeds which at the moment has been for like a month if not longer as it's been up and down with speeds. I was supposed to see this on my latest virgin bill but there had been no compensation given and have been charged the full amount.
I'm getting so frustrated with virgin that soon I'll be forced to end my contract with them at this rate.