For around a week i've been experiencing super slow download speeds.
I have the 1gig fibre and get around the 300mb download speed with my current upload speed around the 0.2-0.7mb
I use the Hub 4 in modem mode and have a TP-Link Archer AX72 as my router.
I've attempted to run diagnostics using the virgin media website but states all is OK. It's obviously not. Anything anyone can suggest?
Sorry to see the results of your speed test and the slow upload speeds, we appreciate you taking the time to raise this via the forums and welcome to the community.
Have you been able to call or check here for any known area issues? It's been a few days since your post, has this improved since then?
Let us know.
Thanks for checking.
I have just ran a test on your hub and can see we have an outage in the area which may have not shown online.
It is due t be fixed today 20/06/24 at 4pm
Can you please pop back on here after the fix time and quote this reference number F010761284 ,
We can check and update you if needed.