Virgin Media Community

[dsmuk]

Keep getting poor speed on my 200mb connection on my Superhub 3 tried rebooting and resetting it made no difference get anywhere between 20-100mb have run your status service checks aswell.

 

[Adduxi]

Is this wired or wireless ?  Have you done a speed test wired directly to the Hub with a known good Cat 6a cable?  

[Ashleigh_C]

Hi there @dsmuk

Thank you so much for your post and I am so sorry to hear that you are facing these issues with your connection. 

Are you able to confirm if this is across a wired or wireless connection? As @Adduxi has suggested are you able to conduct a wired test for us at all? 

Thank you.