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Slow broadband and dropped connections

I've got the package for up to 200Mbps but the broadband connection is very intermittent. My average speeds have been consistently between 2 - 4Mbps on a wired connection since an outage a couple of weeks ago.

I've checked all the cabling, rebooted the Hub3 several times and also reset it to factory default - none of which has helped so far! 

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Re: Slow broadband and dropped connections

Hi,

if you can give me a private message of your Mac address ill be happy to have a look at your account to check everything is working the way it should be.

 

Thanks

Paul

Vm Tech


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Slow broadband and dropped connections

Hi am sorry to hear that. please PRIVATE MESSAGE ME your account number and area number I can check your services and answer any other queries you may have. to PRIVATE MESSAGE me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any personal info in this thread as it's public.


Here to help! I'm a technician helping out whilst working from home. Find out more


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